How to reach us
Open the app’s store listing
The “Get the app” button at the top of any page leads to the App Store or Google Play listing for our AICP prep app.
Use the developer contact
Both stores show the developer’s support details on the listing. That is our inbox, and a person reads it.
Say which page and which item
Paste the page address and the first few words of the question, then what you think is wrong. A link to the relevant planning.org page settles a point faster than a long argument.
Who handles what
| You want to… | Ask |
|---|---|
| Dispute an answer key or an option note | Us, through the store listing |
| Report an outdated fact on a page | Us, through the store listing |
| Ask about eligibility, your application, fees or results | APA — start at planning.org/certification |
| Sort out a test-center or remote-proctoring appointment | Prometric, which delivers the exam for APA — see prometric.com |
We are not APA or AICP and cannot see your candidate record.